B2V Commission Regularization request

Process of requesting B2V Commission Regularization:

1. Business must correct the commission directly in B2V.

2. Then, create a Freshdesk ticket to request a regularization. 
Please include the following information in the ticket:

• The shop or shops impacted
• The period impacted
• The remuneration rate that was applied during that period
• The remuneration rate that should have been applied (most likely the last values declared in B2V)

3. B2V will analyze the impacted period and provide:

• The impacted amount
• An indication of whether the adjustment benefits the seller or Veepee
• B2V will then request confirmation of the regularization.

4. Someone from the business side must either:

• Confirm the regularization, or
• Declare it as a commercial gesture
  
  

Finally, B2V will either apply the correction or proceed with a commercial gesture for the regularization.